Shipping Policy

At DREAMWEAVE COMFORT LLC, we are committed to providing reliable, timely, and transparent shipping services to ensure your order arrives safely and efficiently.

1. Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-demand periods (such as holiday seasons), processing may take slightly longer, but we will always strive to meet our standard processing time.

2. Shipping Methods & Delivery Time

We offer several shipping options based on your location and preferences:

3. Shipping Locations

Currently, we only ship within the United States, including all 50 states.

We do not ship to U.S. territories, APO/FPO addresses, or international locations at this time.

4. Shipping Charges

Shipping fees are calculated at checkout based on your selected delivery method and destination. Occasionally, we may offer free shipping promotions on selected items or order values.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and link. You can track your order status at any time using the provided link.

If you do not receive tracking information within 3 days of placing your order, please contact us at [email protected].

6. Delivery Issues

If your order arrives damaged, is delayed beyond the expected timeframe, or is lost in transit:

• Please notify us within 7 days of the expected delivery date.
• We will work with the shipping carrier to resolve the issue or arrange a replacement or refund, depending on the situation.

DREAMWEAVE COMFORT LLC is not responsible for delivery failures due to incorrect addresses provided at checkout. Please double-check your shipping address before submitting your order.

7. Pre-orders and Backorders

If you order an item on backorder or pre-order, the estimated shipping date will be clearly stated on the product page. We will ship your complete order once all items are available, unless otherwise specified.

8. Questions or Support

For any shipping-related inquiries, contact our customer support team:

• Email: [email protected]
• Phone: (737) 244-0477
• Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)