Privacy Policy

DREAMWEAVE COMFORT LLC (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, dreamweavecomfort.com, or interact with us in other ways.

1. Information We Collect

We may collect the following categories of personal and non-personal information:

a. 

Personal Information You Provide:

• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Payment information (processed via secure third-party processors)
• Order history
• Account login credentials (if applicable)

b. 

Automatically Collected Information:

When you browse our website, we may collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referring URL

This data helps us understand website usage and improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To communicate order updates and support inquiries
• To personalize your shopping experience
• To improve website functionality and security
• To send marketing or promotional emails (only with your consent)
• To comply with legal obligations or protect our legal rights

We do not sell, rent, or trade your personal data to third parties.

3. Sharing Your Information

We may share your personal information with:

• Payment processors (e.g., Stripe, PayPal) to complete transactions
• Shipping carriers (e.g., USPS, UPS) to deliver orders
• Third-party service providers (e.g., email platforms, analytics tools) under strict confidentiality agreements
• Government authorities if required by law or in response to legal process

All third-party partners are required to maintain the confidentiality and security of your information.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. You may request deletion of your data at any time (see Section 7).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core site functionality (e.g., shopping cart)
• Analyze traffic and site performance
• Customize your browsing experience

You can control or delete cookies through your browser settings. Disabling cookies may limit some site features.

6. Security of Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent at any time (if applicable)

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn we have collected data from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with the new effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: [email protected]
• Phone: (737) 244-0477
• Mailing Address: DREAMWEAVE COMFORT LLC 3561 Valley Vista Dr Apt 1001 Hurst, TX 76053, United States